Terms of Service

Omega Bot ("Omega", "we", "us") provides automated trading software and optional management services. Our customer support email is support@botomega.com. Our registered office and business identity details appear at the bottom of this page and on our Contact Information page.

By placing an order, creating an account, or using Omega software or services, you agree to these Terms and the policies linked from checkout. If you do not agree, do not complete a purchase or use the software.

If you buy as a consumer, nothing in these Terms removes rights that cannot legally be excluded under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, UK GDPR, or other mandatory law applying to you.

Omega is automated trading software designed for use with MetaTrader 4 (MT4) and MetaTrader 5 (MT5). Current products include Omega Lite, Omega V1, and the optional Omega Management Service.

• Omega is software and related services - not a broker, bank, investment manager, financial adviser, or deposit-taking business.
• You keep control of your broker relationship and trading account.
• Omega does not hold or withdraw your trading funds.
• You decide whether the product is suitable for you, which broker and account to use, and what risk settings to apply.
• Trading involves substantial risk of loss. You should only trade with money you can afford to lose.
• Profits, returns, funded-account outcomes, win rates, drawdown levels, trade frequency and uninterrupted operation are not guaranteed.
• Past performance does not guarantee future results.

At checkout you select the product, MetaTrader platform (MT4 or MT5), billing period, currency charge shown by Stripe, and whether Omega Management Service is included or purchased separately (where available).

Omega Lite and Omega V1 are separate products. MT4 and MT5 are platform selections that form part of your order and delivery. The amount and ISO currency shown at Stripe Checkout are the contractual charge for that order - not an estimate or informal conversion.

New purchases of Omega Lite and Omega V1 are offered as monthly or yearly subscriptions unless a different offer is expressly stated at checkout.

• Subscriptions renew automatically for the same billing interval until cancelled in line with our Refund and Cancellation Policy.
• By completing checkout you authorise Stripe to collect the recurring charges using your selected payment method.
• Access continues while the relevant subscription remains active and paid, subject to these Terms.
• Cancelling stops future renewals. It does not ordinarily create a refund for time already paid and provided, subject to statutory rights, billing errors and the specific rules in our Refund and Cancellation Policy.
• Failed payments may interrupt or end access after Stripe and Omega's payment-handling process. We do not promise a particular number of retries or an automatic suspension outcome beyond what Stripe and our systems actually do for your subscription.

We will not change the price for an already-paid billing period. Any future subscription price change will apply prospectively and will be communicated appropriately before it takes effect for renewals.

Some customers previously completed a valid lifetime purchase under earlier offers. Those historical purchases retain the rights attached to that original completed purchase and are not converted into subscriptions by these Terms.

Lifetime access is not generally available for new purchases unless expressly offered and described at checkout. New monthly and yearly customers receive access only while their applicable subscription remains active and paid.

Subject to payment and these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable right to use the Omega product you purchased, for the permitted number of trading accounts or installations defined by that plan, on the MetaTrader platform selected at checkout.

• You do not own the software, source code, branding or related intellectual property.
• Subscription licence validation and updates apply during the active paid period for your subscribed product.
• You are not guaranteed every future product, tier, feature or separately sold service.
• You must not copy, share, resell, sublicense, reverse-engineer, decompile, tamper with, or bypass licence controls.
• Account or licence transfers must follow Omega's then-current support process and verification.
• Misuse, fraud, unauthorised distribution, payment abuse or material breach may result in suspension or termination, subject to applicable law.

Omega Management Service is an optional recurring service unless it is expressly included in your order. It may be purchased with an Omega licence or separately where eligible. It has its own price and billing period as shown at checkout.

• It can usually be cancelled separately, provided the remaining arrangement remains valid and supported.
• If you cancel a software licence that management depends on, linked management may also need to be cancelled.
• Management customers must provide the information needed to configure and maintain their MetaTrader environment.
• You remain responsible for your broker account, funding, trading risk and reviewing your account.
• Management does not mean Omega holds or controls your trading funds or guarantees trading results.
• A managed customer may not receive downloadable EA files by email if the software is installed directly into the managed environment.

Older historical orders may have used names such as "Omega VPS" or "Managed Setup". The current customer-facing name is Omega Management Service.

Stripe payment confirmation is immediate. Omega licence files for self-managed licences are prepared manually. Normal delivery expectations and platform-specific file rules are described in the Licence, Service and Delivery Policy.

We may perform reasonable maintenance, security updates and product improvements. We do not promise uninterrupted availability.

We will not use these Terms to change material contract terms retrospectively for a completed paid period. Material changes apply prospectively. Where notice is required, we will provide appropriate notice. Continued browsing alone is not treated as acceptance of new material terms for an existing paid subscription.

Please contact support first about billing, delivery or technical issues so we can investigate. Nothing in these Terms forbids you from contacting your bank, Stripe, or exercising statutory rights.

If you submit a knowingly false payment dispute, fraudulent claim or materially false statement, we may respond using available purchase, acceptance, delivery, account and communication records.

Subject to mandatory law, Omega is not liable for trading losses, lost profits, or outcomes arising from market conditions, broker decisions, your settings, your infrastructure, or your decision to trade. We do not exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.

These Terms are governed by the law of England and Wales. If you are a consumer, you also keep any mandatory protections of the country where you live, including any non-excludable rights to bring proceedings in your local courts.

Questions about these Terms: Contact Information or support@botomega.com.