Use these official channels for Omega support, billing, cancellations and privacy requests.
Effective date: 4 September 2026
Last updated: 4 September 2026
Version: 2026-09-04.v1-subscription+contact
These channels can be used for technical support, licence delivery, account assistance, billing questions, refund requests, cancellation requests, privacy requests and complaints.
To request cancellation, message support with enough information to identify your account and clearly state whether you wish to cancel:
Opening a support menu alone does not cancel a subscription. See the Refund and Cancellation Policy.
Do not publish passwords, verification links, complete card information or private trading credentials in ordinary public or group chats. For Management Service setup, use the secure account-information form we provide after purchase.
Business details
Registered Office
Highfield House
Congleton Road
Scholar Green
Stoke-On-Trent
ST7 3SY