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Contact Information

Get in Touch

We're here to help! If you have any questions, need support, or want to learn more about Omega Bot, please don't hesitate to reach out to us.

Email Support

For general inquiries, technical support, or license-related questions:

support@botomega.com

Response time: Typically within 24-48 hours

Telegram Support

For quick questions and real-time support:

@OmegaForex_Support_Bot

Available during business hours

Support Hours

Our support team is available to assist you during standard business hours. While we strive to respond as quickly as possible, response times may vary depending on inquiry volume.

What We Can Help With

  • Installation and setup assistance
  • License activation and verification
  • Technical troubleshooting
  • Configuration questions
  • General product inquiries
  • Account and license management

Before Contacting Support

To help us assist you more effectively, please have the following information ready:

  • Your order number or purchase email address
  • Your license key (if applicable)
  • MT4/MT5 version you're using
  • Broker name
  • Description of the issue or question
  • Screenshots (if applicable)

Website

Important Note

For security and privacy reasons, please do not share sensitive information such as passwords, account numbers, or personal financial details through email or Telegram. We will never ask for such information.